air sea services

Air – Sea services – Project Cargo Handling

We offer first class project cargo services at most convenient costs.  We are known for giving equal attention, care and importance to both high value project based cargoes and regular cargo assignments, regardless of the shipment destination. Each step is planned in a customised manner with a special focus on client satisfaction. Our synergised network with  liners and break bulk operators, ensure provision of competitive and reasonable services at all levels.

ADAPTABILITY

DFX is able to adjust its operations to match with airlines operation briefing sheets, standard level agreements and all other specifics enquiries.

TRANSPARENCY

A computerized operation data handling system was specifically developed for full compatibility with airline systems, complying with the IATA format, updating them on a real-time basis. Regular briefings/debriefings take place between successive handling teams in order to ensure service continuity, and flight handling reports are provided to the customer on-field representative.

TRACKING

DFX uses IATA Cargo2000 milestones standards messages to provide via Web site, EDI real-time information and status of each shipment

SECURITY

Absolute compliance with safety and security rules and regulations.Basic training and continuing education are carried out for the entire staff, under the supervision and authority of Airport Authorities and Civil Aviation Authorities. Compliant equipment and processes are installed such as X-ray machines, CCTV, decompression chambers, dog-assisted team units, RasCargo diagnosis for detection of explosives. Security audits and regular dangerous goods inspections are conducted as well as random tests in operative conditions.

COMMUNICATION

Direct communication through the DFX Key Account Manager allows for prompt, direct attention to the individualized needs of the Customer. Our dedicated managers  deal with the local representative of the customer at the country level along with  dealing with all DFX associates worldwide.

DFX provides a complete range of cargo handling services

From aircraft unloading to global management of cargo facilities, DFX  provides a complete range of cargo handling services :

  • Receive and delivery
  • Global cargo logistics
  • Cargo facilities management
  • DGR training and safety
  • Cargo documentation and handling
  • Aircraft capacity management
  • Security processing
  • Airlines customers services
  • Global cargo tracking
  • Live animal management